Swasthya Sathi : Revolutionizing Healthcare Access in West Bengal

Many people know that our country healthcare system is bad. Getting to better medical facilities is expensive. To solve these issues, the West Bengal government created Swasthya Sathi. It is to help the poor and disadvantaged. It is to improve the community’s access to healthcare. The government made this initiative to meet the audience’s greater needs. It also to improve the state’s healthcare system. We will explain this system in detail in this blog. You can understand it and get help when you need it. 

Highlight of the Swasthya Sathi Highlight-of-the-Swasthya-Sathi--300x152 Swasthya Sathi : Revolutionizing Healthcare Access in West Bengal

Name of the Scheme Swasthya Sathi Card
Introduced by Chief Minister of West Bengal 
Aim   Offering Health Service
Advantages    Health Facility up to Rs. 500,000
Operates Under       The Govt. of West Bengal 
Beneficiaries  Residents of Bengal
Website swasthyasathi.gov.in


Known About Swasthya Sathi 

Swasthya Sathi is an initiative launched by the West Bengal government on December 30, 2016. The aim of this initiative is to offer basic health insurance. It will cover families undergoing secondary and tertiary treatment. The coverage is for five lakhs per year. Residents of Bengal can join by just filling out an application and showing a valid ID. To use this plan, complete the Swasthya Sathi Card registration. Then, follow the simple rules on the swasthyasathi.gov.in website. Parents of both spouses and people with disabilities may also gain from this program. 

Eligibility and Documents Required for Swasthya Sathi

Some of the requirements that persons must meet are listed below. They must also have some of the needed documents. They need them while enrolling on Swasthya Sathi.


  • The program does not apply to anyone whose income includes any form of medical allowance. 
  • Applying for this program is limited to Bengali permanent residents who have not received benefits from any other government program.
  • Under this plan, the family’s smart card is exclusively available to the women.

Required Documents:

  • Aadhar Card
  • BPL or Poverty Certificate
  • Identity Proof like Voter ID, Ration Card, etc. 
  • Permanent Residence Proof
  • Registration Certificate for the Healthcare organization

Features of Swasthya Sathi 

Swasthya Sathi is a unique government project. It is comprehensive due to a few key elements. The features that are available to you through this scheme are listed.

  • Real-Time Update: Users receive all real-time changes of the e-health records directly on the platform, and the uploading of files and other documents is done in real-time.
  • Swasthya Sathi Mobile App: The government made sure citizens have no problems. They gave them access to an efficient Android app for this effort. 
  • SMS Alert: Those who have signed up for this program or who are users will receive SMS alerts. You can receive information about any usage of your card as well as any problems with it through the SMS alert.
  • Toll-Free Call Center: The beneficiary has access to the toll-free line. It is staffed around-the-clock. For any form of assistance, users can call the hotline at 18003455384.
  • Cashless: In order to receive the benefits of the plan, the applier is not required to pay any fees for registering or logging in to this site. 

Process to Apply for a Swasthya Sathi Card

You will get the card if you complete the steps below. They are for applying for the Swasthya Sathi Card.

  • You must click Apply after using a browser to go to Swasthya Sathi’s website.
  • The “Apply Online” option is available through the homepage’s navigation bar.
  • Click the Swasthya Sathi Card online application option. It is the first choice in the submenu.
  • When you select that option, a new page will load. It will ask you to enter your mobile number and the OTP in the designated input field.
  • Once you will finished, you’ll need to fill out a form. It will ask for your district and official information. Also, your application name, pincode, head of family, and answers to a few questions. 
  • The member’s name, relationship, age, and Aadhar number will be shown. They will also show the KHADYASATHI ration card. So will their work status and cellphone number. 
  • Click “Submit” once you have finished entering all of this data.

Note: After obtaining the card, click “Form A for new member addition” to gain access to the form.

Process for Swasthya Sathi Login

To use the Swasthya Sathi card, you must first register on the site. It provides efficient access.

  • Go to the official website.
  • Once the page has redirected to the correct link, scroll through it and select the “login” option in the upper right corner.
  • To continue logging in, enter your password and username.
  • Once your login credentials have been entered, press the submit button.

Process to Track the Status of Your Swasthya Sathi  Card

Once you have applied for a Swasthya Sathi Card, you may use the methods mentioned to check the status of your card.

  • Once you visit the official website, processing your Card application may take time. So, please be patient.
  • But to keep track of your status, you have to select “Check Your Online Application Status for Swasthya Sathi Card.” It’s in the “Appy Online” menu.
  • After you enter your district and pick a search criterion, you will be sent to a screen. There, you may enter the data for the criterion.
  • Click “Submit” once you have filled out the necessary information. 

Process to do New Hospital Empanelment

You can use the listed procedures to register for a new hospital empanelment. You won’t have to visit an offline branch. 

  • The first step is to open your browser and go to Swasthya Sathi’s official website.
  • Select “New hospital Empanelmet” from the “Apply Online” menu when you arrive at the webpage.
  • After you select the option, you should be sent to a new page. There, you must provide the required information. This includes the state name, district, hospital type, NABH Accredited, and CE license number. 
  • You may find the amount of required information intimidating. But, once you’ve filled it out, click “Submit” and make sure you’ve uploaded all the required papers. 

Procedure To Check Swasthya Sathi Hospital Empanelment

Users can follow the instructions below. They can use them to verify and follow up on their hospital registration.

  • Use a browser to access the official Swasthya Sathi Scheme website.
  • After being sent to the dashboard, go around the website and select the “Apply Online” button.
  • From the drag and drop menu, choose “Check Hospital Registration Status.”
  • To input the registration number, enter your mobile number. Then, press the search button.

Benefits Of Swasthya Sathi Portal

The Swasthy Sathi Portal offers many benefits and services. Consumers can get them through easy processes. You can review the benefits listed below;

  • Wide Range of Cashless Hospitals: Swasthya Sathi recipients can receive medical care at any one of the more than 2290 recognized hospitals.
  • Quick Settlement of Claims: To guarantee prompt care, health insurance claims are tracked electronically and resolved in as little as thirty days.
  • Real Health Records: E-health records of beneficiaries are easily accessible to the public for comment and review.
  • Online Grievances Monitoring: The official portal of the plan provides a tool for online complaints monitoring.
  • Easy-to-use Web Portal: The website’s user-friendly features lead to an easy-going workplace atmosphere.
  • Pre-Authorized for Better Care: Within 24 hours, medical procedures and treatments receive pre-authorization.
  • Transparent Hospital Grading System: Hospitals are ranked according to the empanelment committee’s approval and the assessments made by insurers or third-party authorization.
  • Transportation payment: After being discharged from the State Government Hospitals, beneficiaries are eligible to receive a travel payment of 200 INR. Additional allowances may be granted for  hospital stays.


In summary, Bengal’s government has implemented the very useful Swasthya Sathi Scheme. It provides support. Bengali citizens can use this program. It ensures that their lack of funds does not hurt their health. Most of all, the poor can’t afford better medical care. They would benefit most from this program.

Leave a Comment